Shipping policy

Shipping cost

Shipping is free throughout United States. ❤️

Processing and Delivery Time

After placing your order, please allow 1 to 2 business days for processing. Our shipping hours are until 1:00 PM; therefore, if you place your order before then, it will be dispatched the same day. Please note that we do not process orders placed after 1:00 PM, although we will do our best to complete processing the same day. Estimated delivery times will vary depending on your location, but generally, you can expect to receive your order within 7 to 12 business days.

Orders will be shipped via USPS (United States Postal Service).

To ensure successful delivery within the stated timeframe, it is essential that you enter your address correctly and include all relevant and necessary information. Please be sure to use abbreviations, street numbers, building or apartment numbers, and, if necessary, routing information.

Please note that we will not assume responsibility for lost, misplaced, or misdelivered shipments if the contact information provided is incorrect or was entered incorrectly at the time of purchase.

We recommend that you carefully read our cancellation policy, as this information may change at any time without prior notice. This will help you avoid confusion or misunderstandings when placing your orders

 

Please contact us:



info@eliana-jewelry.com

Opening hours
: Monday to Saturday: 9.00 a.m. to 5.00 p.m.


Estimated response time (30 minutes - 24 hours)

Thank you for your patience and understanding.

 

Business Address:

Eliana Jewelry, a company of

HK BROTHERS CORP LIMITED

Shop 185 G/F Hang Wai Industrial Centre, 6 Kin Tai St
Tuen Mun
New Territories
Hong Kong

Commercial license: 3331772